These Terms of Service ("Terms") govern your use of the Bold Wellness website at https://beboldwellness.com, our SMS messaging program, and any related services (collectively, the "Services") provided by Bold Wellness ("we," "us," "our"). By accessing our website, providing your information, or opting in to our SMS program, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Services.
1. Description of Services
Bold Wellness is a hot tub retailer based in Alabaster, Alabama. Through our website and showroom we provide:
- Hot tub product information, pricing, and quotes
- In-person showroom appointments
- Hot tub sales, delivery, and installation coordination
- Customer support, including SMS, email, and phone communication
All product specifications, pricing, and availability are subject to change without notice. Quotes are valid only for the period stated in the quote.
2. Eligibility
You must be at least 18 years old and a resident of the United States to use our Services, opt in to our SMS program, or purchase products from us. By using our Services, you represent and warrant that you meet these requirements.
3. User Responsibilities
By using our Services, you agree to:
- Provide accurate, current, and complete information when requested
- Use the mobile phone number you actually own or have authorization to use
- Not impersonate any other person or provide false information
- Not use our Services for any unlawful, abusive, or fraudulent purpose
- Not interfere with the operation of our website or SMS systems
- Notify us promptly if your contact information changes
4. SMS / Text Messaging Terms
Bold Wellness operates an SMS messaging program for the purposes of lead follow-up, appointment reminders, and marketing offers. By providing your mobile phone number and opting in (by checking the SMS consent box on our contact form or otherwise expressly agreeing), you agree to the following terms.
4.1 Consent
You consent to receive recurring text messages from Bold Wellness at the mobile number you provide. Consent is not a condition of purchasing any goods or services from Bold Wellness.
4.2 Message Frequency
Message frequency varies depending on your interaction with us. You may receive messages related to your inquiry, quotes, appointments, deliveries, follow-ups, and occasional promotional offers.
4.3 Message and Data Rates
Message and data rates may apply. Standard message and data rates from your wireless carrier apply to all texts sent and received. Bold Wellness is not responsible for charges from your wireless carrier.
4.4 Opt-Out (STOP)
You may cancel SMS messages from Bold Wellness at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message and no further messages will be sent. To rejoin, you must opt in again.
4.5 Help (HELP)
For help or more information about our SMS program, reply HELP to any text message from Bold Wellness, or contact us at spa@crg2.com or (205) 671-3100.
4.6 Carriers
Our SMS program is supported on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
4.7 No Sharing of Mobile Information
5. Intellectual Property
All content on our website — including text, graphics, logos, images, and software — is the property of Bold Wellness or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.
6. Pricing, Quotes, and Purchases
All hot tub pricing, quotes, and product details provided through our Services are estimates unless explicitly confirmed in a written quote or sales agreement. Final purchase terms (including price, delivery, taxes, and warranty) will be governed by the separate written sales agreement you sign at the time of purchase.
We reserve the right to correct pricing errors and to refuse or cancel any order that contains inaccurate pricing or product information.
7. Disclaimers
Our website and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Hot tub product warranties are provided by the manufacturer of each product and/or by Bold Wellness pursuant to a separate written warranty document, not by these Terms.
8. Limitation of Liability
To the fullest extent permitted by law, Bold Wellness, its owners, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising out of or related to your use of our Services or SMS program, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid Bold Wellness for the product or service giving rise to the claim, or one hundred U.S. dollars ($100.00) if no payment was made.
Nothing in these Terms limits liability that cannot be excluded or limited under applicable law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Bold Wellness and its owners, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your use of our Services, (b) your violation of these Terms, or (c) your violation of any rights of another party.
10. Governing Law
These Terms are governed by the laws of the State of Alabama, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Shelby County, Alabama, and you consent to the personal jurisdiction of such courts.
11. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our Services after changes are posted constitutes acceptance of the revised Terms.
12. Termination
We may suspend or terminate your access to our Services at any time, with or without notice, for any reason, including violation of these Terms. You may stop using our Services and opt out of SMS messages at any time as described above.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
14. Contact Information
If you have questions about these Terms, please contact us:
Bold Wellness
Alabaster, Alabama
Phone: (205) 671-3100
Email: spa@crg2.com
Website: https://beboldwellness.com